Do you see the consequences of the way we have chosen to think about success? Because we so profoundly personalize success, we miss opportunities to lift others onto the top rung...We are too much in awe of those who succeed and far too dismissive of those who fail. And most of all, we become much too passive. We overlook just how large a role we all play—and by “we” I mean society—in determining who makes it and who doesn’t.

A prediction, in a field where prediction is not possible, is no more than a prejudice.

People are experience-rich and theory-poor. I help people organize / make sense of their experiences.

No one who can rise before dawn three hundred sixty days a year fails to make his family rich.

The single most important thing a city can do is provide a community where interesting, smart people want to live with their families.

The Band-Aid solution is actually the best kind of solution because it involves solving a problem with the minimum amount of effort and time and cost.

If you play an audiotape of a yawn to blind people, they'll yawn too.