[Research] suggests that what we think of as free will is largely an illusion: much of the time, we are simply operating on automatic pilot, and the way we think and act – and how well we think and act on the spur of the moment – are a lot more susceptible to outside influences than we realize.
Malcolm GladwellIn order to get one of the greatest inventions of the modern age, in other words, we thought we needed the solitary genius. But if Alexander Graham Bell had fallen into the Grand River and drowned that day back in Brantford, the world would still have had the telephone, the only difference being that the telephone company would have been nicknamed Ma Gray, not Ma Bell.
Malcolm GladwellWe overlook just how large a role we all play--and by 'we' I mean society--in determining who makes it and who doesn't.
Malcolm GladwellI should point out that I have a picture of Asbel Kiprop as the screensaver on my phone. Is that embarrassing?
Malcolm GladwellI've been in auditions without screens, and I can assure you that I was prejudiced. I began to listen with my eyes, and there is no way that your eyes don't affect your judgement. The only true way to listen is with your ears and your heart. (p.251)
Malcolm Gladwell