What happens when two people talk? That is really the basic question here, because, that's the basic context in which all persuasion takes place.
Malcolm GladwellI interviewed one of the most powerful lawyers in the world and he told me, "At the time, it was the worst thing in the world not to be able to get a job at a fancy law firm, but it's the greatest thing that ever happened in my life." It was a humble acknowledgment of how forces much larger than himself shaped his career. I really wanted to bring that point home.
Malcolm GladwellGiants are not what we think they are. The same qualities that appear to give them strength are often the sources of great weakness.
Malcolm GladwellThe people who stand before kings may look like they did it all by themselves. But in fact they are invariably the beneficiaries of hidden advantages and extraordinary opportunities and cultural legacies that allow them to learn and work hard and make sense of the world in ways others cannot. It makes a difference where and when we grew up.
Malcolm Gladwell