I've been a customer of the top venture capital firms, so I know exactly what they do and don't do.

At Microsoft, they all rock back and forth like Gates, they wear the same glasses, they have the same hair style. Maybe they grow them in tanks.

No one should expect building a new high-growth, software-powered company in an established industry to be easy. It's brutally difficult.

Perhaps the single most dramatic example of this phenomenon of software eating a traditional business is the suicide of Borders and corresponding rise of Amazon

On the back end, software programming tools and Internet-based services make it easy to launch new global software-powered start-ups in many industries - without the need to invest in new infrastructure and train new employees.

Any new technology tends to go through a 25-year adoption cycle.

I think that every technology company that's more than 20 years old will break up