When I started Netscape I was brand new out of college and all the aspects of building a business, like balance sheets and hiring people, were new to me.

You are cruising along, and then technology changes. You have to adapt.

Where I grew up, we had the three TV networks, maybe two radio stations, no cable TV. We still had a long-distance party line in our neighborhood, so you could listen to all your neighbors' phone calls. We had a very small public library, and the nearest bookstore was an hour away.

The transformation of Apple is probably the biggest tech story of the last 15 years.

A lot of things you want to do as part of daily life can now be done over the Internet.

When you're dealing with machines or anything that you build, it either works or it doesn't, no matter how good of a salesman you are.

No one should expect building a new high-growth, software-powered company in an established industry to be easy. It's brutally difficult.