So I came from an environment where I was starved for information, starved for connection.

I've been an entrepreneur three times. I started three companies.

A very large percentage of economic activity is shifting online and it makes sense that there are more services that are going to charge. It also means there are going to be more people willing to pay.

There are people who are wired to be skeptics and there are people who are wired to be optimists. And I can tell you, at least from the last 20 years, if you bet on the side of the optimists, generally you’re right.

Perhaps the single most dramatic example of this phenomenon of software eating a traditional business is the suicide of Borders and corresponding rise of Amazon

People are so bad at driving cars that computers don't have to be that good to be much better. Any time you stand in line at the D.M.V. and look around, you're like, 'Oh, my God, I wish all these people were replaced by computer drivers.'

There's always more demands than there's time to meet them, so it's constantly a matter of trying to balance them