Part of the talent of any company is to surround yourself with people who have good spirit and help you do more and more things.

Sephora's business is really smart and clever - I'm all for anything that gets people up and out and into the social experience of shopping.

I like to take on the thing I don't like at the moment. I like to find something that looks wrong or feels off, something that I would never have done in the past, like brocade. And then all of a sudden, if we can make brocade work, then we've really done something, because I hate it. And that's just a reference. I don't actually hate brocade.

I empathize with women in their high heels so I'll be there in my kilt and T-shirt and I'll walk around all day just to prove that if I can wear the shoes for 36 hours then certainly our customer can wear them.

I don't want to sound too silly or pretentious about this, but, you know, I love being in Paris. I love working at Louis Vuitton. I love fashion. That's why I do it. No one's forcing me to do this. And nobody forces anyone to buy it. It's a real love affair.

Let's do what we love and do a lot of it.

Change is a great and horrible thing, and people love it or hate it at the same time. Without change, however, you just don't move.