In most cases, no matter what it is, if you measure it and reward it, people will try to excel at it

American culture is CEO obsessed. We celebrate the hard-charging heroes and mythologize the iconoclastic visionaries. Those people are important.

Authenticity is your most precious commodity as a leader.

Companies don't have one culture. They have as many as they have supervisors or managers. You want to build a strong culture? Hold every manager accountable for the culture that he or she builds.

Most of my work has been in corporations, studying how you build an organization that helps people to identify and work to their strengths.

No idea will work if people don't trust your intentions toward them.

The best way to find out whether you're on the right path? Stop looking at the path.