If you want to understand a difficult or trying person, begin by asking the question: 'What is the wound they are trying to heal?'

Never confuse looking your best with doing your best.

Most of us recognize how important it is to listen respectfully when our loved ones are talking; but we often forget that it is equally important to talk respectfully when they are listening.

The best thing about fear is that it provides a wonderful opportunity to demonstrate courage.

Throughout history, one of the biggest problems is that the correct course of action is not always obvious, and the obvious course of action is not always correct.

Two of the biggest conversational blunders you can make are saying something when you should stay silent, and staying silent when you should say something.

We can never truly understand the people we hate; we can never truly hate the people we understand.