Two of the biggest conversational blunders you can make are saying something when you should stay silent, and staying silent when you should say something.

If you want to understand a difficult or trying person, begin by asking the question: 'What is the wound they are trying to heal?'

Most of us recognize how important it is to listen respectfully when our loved ones are talking; but we often forget that it is equally important to talk respectfully when they are listening.

The young think about how they'll change the world, the old think about how the world has changed.

You'll never stand out if your goal in life is to fit in.

It is one of history's greatest ironies that, over the centuries, the pursuit of pleasure has resulted in more pain than enjoyment.

The best teachers aren't those who answer our questions, but those who question our answers.