By trying to make things easier for their children, parents can make things much harder for them.
Mardy GrotheMost of us recognize how important it is to listen respectfully when our loved ones are talking; but we often forget that it is equally important to talk respectfully when they are listening.
Mardy GrotheInstead of talking in the hope that people will listen, try listening in the hope that people will talk.
Mardy GrotheIf you want to understand a difficult or trying person, begin by asking the question: 'What is the wound they are trying to heal?'
Mardy Grothe