Listening moves us closer, it helps us become more whole, more healthy, more holy. Not listening creates fragmentation, and fragmentation is the root of all suffering.

Ask what's possible, not what's wrong. Keep asking.

I believe that our very survival depends upon us becoming better systems thinkers.

Perseverance is a choice. It's not a simple, one-time choice, it's a daily one. There's never a final decision.

We have created trouble for ourselves in organizations by confusing control with order.

A world based on machine images is a world filled with boundaries. In a machine, every piece knows its place.

Leadership is a series of behaviors rather than a role for heroes.