Hopelessness has surprised me with patience.

In our daily life, we encounter people we are angry, deceitful, intent only on satisfying ere is so their own needs. There is so much anger, distrust, greed, and pettiness that we are losing our capacity to work well together.

One of the easiest human acts is also the most healing. Listening to someone. Simply listening. Not advising or coaching, but silently and fully listening.

We would do well to ponder the realization that love is the most potent source of power.

Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others

We've taken disturbances and fluctuations and averaged them together to give us comfortable statistics. Our training has been to look for big numbers, important trends, major variances. Yet it is the slight variations - soft-spoken, even whispered at first - that we need to encourage.

When error holds so much power, play disappears. Creativity ceases.