The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.

Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.

Ask what's possible, not what's wrong. Keep asking.

Without aggression, it becomes possible to think well, to be curious about differences, and to enjoy each other's company.

Relationships are all there is. Everything in the universe only exists because it is in relationship to everything else. Nothing exists in isolation. We have to stop pretending we are individuals that can go it alone

Change always involves a dark night when everything falls apart. Yet if this period of dissolution is used to create new meaning, then chaos ends and new order emerges.

This is a world of process, not a world of things.