Without aggression, it becomes possible to think well, to be curious about differences, and to enjoy each other's company.

Change always involves a dark night when everything falls apart. Yet if this period of dissolution is used to create new meaning, then chaos ends and new order emerges.

Surrendering to life offers some wonderful realizations. We learn we're capable of being in this dance, of working with whatever happens. We learn to trust ourselves and then others and, gradually, we learn that life itself can be trusted.

As we let go of the machine model of work, we begin to step back and see ourselves in new ways, to appreciate wholeness, and to design organizations that honor and make use of the totality of who we are.

There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.

I've wanted to see beyond the Western, mechanical view of the world and see what else might appear when the lens was changed

In this present culture, we need to find the means to work and live together with less aggression if we are to resolve the serious problems that afflict and impede us.