On what high-performing companies should be striving to create: A great place for great people to do great work.

Never forget that your role as a leader is to be a steward for future generations.

On what high-performing companies should be striving to create: A great place for great people to do great work.

The facts are in: diverse companies and teams consistently outperform all others. It's not only the smart thing and the right thing, it makes getting the job done much more interesting.

I feel constantly the tension of the quarterly cycles, the drive to produce shareowner value at the cost sometimes of customer value and employee value. [But] if you take equal care of the employees, they will take equal care of the customers and then we will get an equal or better opportunity for our shareowners.