Time is the most valuable asset you don't own.

It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.

The one requirement for success in our business lives is effort. Either you make the commitment to get results or you don't.

My businesses are usually built around challenging conventional wisdom, so I tend to gain by taking the other side. It's been very profitable and entertaining for me

I wouldn't be where I am now if I didn't fail ... a lot. The good, the bad, it's all part of the success equation.

I think you’ve got to be very, very careful when you start making blanket statements about what people say and think, as opposed to what they do. It’s a very, very slippery slope.

There are no shortcuts. You have to work hard, and try to put yourself in a position where if luck strikes, you can see the opportunity and take advantage of it.