Know your stuff. Have an angle. Know how to grow business, how to develop products, have patents and an undeveloped market that could be huge.

You could be beaten down by anybody and by everybody and it doesn't matter what everybody else thinks it's how you see yourself and what your own dreams are. And, you know, anybody who started a business and build a business knows there's going to be lots of times when you feel beaten down and you need some motivation and that's when I turn to that book among others.

The one thing in life you can control is your effort. Are there any shortcuts in the beauty business? No. That was the first lesson I learned. You can't just rocket to the top.

There are no shortcuts. NONE.

Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.

As processor speeds and shared processors create cheap unlimited processing power we will be able to turn our bodies into a math equation that can be crossed against the properties of medicine and nature to create medicine unique to each individual.

Treat your customers like they own you. Because they do.