Sales is the most important aspect of a company, which in turn is about how well you treat your customer and stay ahead of your customer's requirements.

When I got to the Mavericks people were all giving me advice - change this, change that - and one thing that I didn't do was fire anybody.

Nothing can kill the future dreams and goals of a new graduate than 50k of debt like an anvil over your head. I got to Indiana University not because I visited the campus and loved everything about it. I picked Indiana University because I saw a list of the top 10 business schools and it was the cheapest.

Business is the marketplace of ideas.

All you need is a laptop or a PC and an Internet connection and you can pretty much do almost anything and create almost any type of company.

I do everything via email. Which in turn works as my tickler file and prioritization queue. I start at the top every morning and keep on going until I'm finished. I don't do calls. I don't do meetings.

If it had anything to do with the PC or networking industry I was on top of it. I bought manuals. I read every book and magazine. Then I would get involved with industry conferences and put myself out there.