If I didn't like you, I could take any or all of what I found and invent a context that lost you your job, your relationships, your degree. People are so vulnerable online and they don't realize it. That is scary to me.

You never quite know in business if what you are doing is the right or the wrong thing. Unfortunately, by the time you know the answer, someone has beaten you to it and you are out of business.

I think you’ve got to be very, very careful when you start making blanket statements about what people say and think, as opposed to what they do. It’s a very, very slippery slope.

Information is power. Particularly when the competition ignores the opportunity to do the same.

We can't ever forget that the Internet now is just a staid utility. The exciting platforms are software applications that are very, very simple.

I do everything via email. Which in turn works as my tickler file and prioritization queue. I start at the top every morning and keep on going until I'm finished. I don't do calls. I don't do meetings.

I'm always afraid of failing. It's great motivation to work harder.