If you want to build a high performance organization, you've got to play chess, not checkers.

The one thing we can all relate to is family, and family has its traumas sometimes. Sometimes things don't go well for people. Sometimes things are tough. So everybody kind of knows someone who's been in this situation before, and I think that's what makes it work.

Many of our leadership practices have gone from being tried and true to being tired and tarnished.

The heart is a muscle, and you strengthen muscles by using them. The more I lead with my heart, the stronger it gets.

When I was a kid growing up in the '80s, the BBC showed those old Buster Crabbe serials like Flash Gordon and Buck Rogers. So instead of ponderous sci-fi or depressing sci-fi or dystopian sci-fi and all the things we're kind of used to, where it's always raining and it's always dark, I thought, "Wouldn't it be nice to do something that was just fun and absolutely nonstop?" Like, I love writing action, and this thing is that. It's all action.

It's been a very interesting exercise as a writer - writing a little family group, like The Incredibles or The Simpsons or something like that, and setting it in a big Star Wars-type setting. It's been really fun, definitely different from the kind of thing I normally do.

The big thing is it's a domestic drama. Everything else in science fiction tends to be high-concept. Really for the last 40 years or so I think sci-fi's been a little cold and a little inhuman quite often - certainly since the 1980s - and I really wanted to do something that almost felt like a regular, real-life drama but just set it in a sci-fi setting. I think the best stuff is always like that.