People think innovation is just having a good idea but a lot of it is just moving quickly and trying a lot of things.

When I was in college, I remember thinking to myself, this internet thing is awesome because you can look up anything you want, you can read news, you can download music, you can watch movies, you can find information on Google, you can get reference material on Wikipedia, except the thing that is most important to humans, which is other people, was not there.

It's tough to say, exactly, what things will look like in three to five years, but there's a lot of work to do in just moving along the path that we've already set out.

In a world that's changing so quickly, you're guaranteed to fail if you don't take any risks.

Look at the way celebrities and politicians are using Facebook already. When Ashton Kutcher posts a video, he gets hundreds of pieces of feedback. Maybe he doesn't have time to read them all or respond to them all, but he's getting good feedback and getting a good sense of how people are thinking about that and maybe can respond to some of it.

Critics worry that if we spend time paying attention to that new kind of media or technology instead of talking to each other that that is somehow isolating. But humans are fundamentally social. So I think in reality, if a technology doesn't actually help us socially understand each other better, it isn't going to catch on and succeed.

In addition to building better products, a more open world will also encourage businesses to engage with their customers directly and authentically. More than four million businesses have Pages on Facebook that they use to have a dialogue with their customers. We expect this trend to grow as well.