Free basic internet access should be like dialing 911 in the US or 100 in India.

Today we can only hear the voices and witness the imaginations of one-third of the world's people. We are all being robbed of the creativity and potential of the two-thirds of the world not yet online. Tomorrow, if we succeed, the Internet will truly represent everyone.

People can be really smart or have skills that are directly applicable, but if they don't really believe in it, then they are not going to really work hard.

It is really important for us that people understand what the strategy is and that the real approach is to make everything social, not to build a vertical approach.

We used to write this down by saying, 'move fast and break things.' And the idea was, unless you are breaking some stuff you are not moving fast enough. I think there's probably something in that for other entrepreneurs to learn which is that making mistakes is okay. At the end of the day, the goal of building something is to build something, not to not make mistakes.

I think video is a mega trend, almost as big as mobile.

You hear these stories about people who take apart their radio and put it back. Or just learn a lot from taking it apart. But I wasn't as into that stuff as I was just into how computer programs work.