I don't even like firing people. I don't think I've ever said, 'You're fired' to anybody.

Our families and our homes are the center of American life, Everything we do is to make those homes-and the lives in them-more beautiful, more comfortable, more functional and more full of life and light and joy for those we love.

Our passion is and should always be to make life better.

This is a funny story. We'd asked the guards every day for cappuccino. You know, just as a joke. And they'd come in with their cups of coffee and stuff. And so I get here and I have a spot for a cappuccino machine, and it didn't work. So I don't have any cappuccino ... I didn't miss the cappuccino, I missed the idea of cappuccino.

Many of my executives have worked with me since the beginning. I can be fair and decisive and encouraging as well as demanding.

I think baking cookies is equal to Queen Victoria running an empire. There's no difference in how seriously you take the job, how seriously you approach your whole life.

We actually have some gay people that work with us, and we have a lot of friends that are gay, too, and I know that this song has inspired them... I know that coming out was tough on their parents and on them and the whole entire family. For a long time, some of them didn't get to hear 'I love you' from their dads or be accepted in that way. ... It's helped a lot of our friends... We don't judge anybody's lives.