I think baking cookies is equal to Queen Victoria running an empire. There's no difference in how seriously you take the job, how seriously you approach your whole life.

I don't even like firing people. I don't think I've ever said, 'You're fired' to anybody.

I am not a rock star or a movie star; I'm a businessperson. I definitely know who my friends are. I'm much more open and trusting than, say, my daughter is.

So the pie isn't perfect? Cut it into wedges. Stay in control, and never panic.

I am always asking myself how I can improve the lives of my customers, my colleagues, my shareholders, my family and my friends.

I admire the courage and self-reliance it takes to start your own business and make it succeed.

We actually have some gay people that work with us, and we have a lot of friends that are gay, too, and I know that this song has inspired them... I know that coming out was tough on their parents and on them and the whole entire family. For a long time, some of them didn't get to hear 'I love you' from their dads or be accepted in that way. ... It's helped a lot of our friends... We don't judge anybody's lives.