People ask me many times, "Aren't you afraid you're going to scare people? Aren't you afraid you're going to make people feel bad about the human race?" I look at it as entirely the opposite. Something you can understand and identify should be less frightening than something you can't. And to understand that there are people who are capable of acting without conscience, without considering other people at all, explains a lot of things.

Sociopaths love power. They love winning. If you take loving kindness out of the human brain, there's not much left except the will to win.

I am always impressed by the fact that even the tiniest amount of being listened to, the barest suggestion of the possibility of kind treatment, can bring such an immediate rush of emotion. I think this is because we are almost never really listened to. In my work as a psychologist, I am reminded every day of how infrequently we are heard, any of us, or our actions even marginally understood. And one of the ironies of my "listening profession" is its lesson that, in many ways, each of us ultimately remains a mystery to everyone else.

If you don't have a conscience, what is your behavior like? Apparently, if you don't have a conscience, if you don't really . . . love, then the only thing that's left for you is the game - it's about controlling things.

An intelligent sociopath can learn the rules about what's good and what's bad, what people see as good and bad. But they don't get that intervening sense of guilt, that pang of conscience, on account of it. So they tend to know what's wrong or right, they just don't care. That's another thing that they can use against us: that we do care. We're predictable in that.

If you have reached the point where you're certain that person has no conscience, or is in it to win rather than to love you, then the very best thing you can do is to get away. That's a very hard lesson to learn, and, furthermore, it's not always possible.

I was once doing a book signing and a man came up to me and said that he gave classes to people who'd been convicted of drunken driving twice. He said he felt that nearly all of those people were what I was describing as sociopathic. Which makes a great deal of sense to me. We always talk about how could you possibly, knowing that you're drunk, get behind the wheel of a car again and do that? Well, you could if you didn't give a half a damn what happened.