I am always impressed by the fact that even the tiniest amount of being listened to, the barest suggestion of the possibility of kind treatment, can bring such an immediate rush of emotion. I think this is because we are almost never really listened to. In my work as a psychologist, I am reminded every day of how infrequently we are heard, any of us, or our actions even marginally understood. And one of the ironies of my "listening profession" is its lesson that, in many ways, each of us ultimately remains a mystery to everyone else.

In Western culture, particularly North America, a lot of rules are descriptors for sociopathy: a general acceptance of lying as long as you win, an attitude of "me first," an attitude that what it looks like is more important than what it is. This makes it much easier for a sociopath to be camouflaged in our culture.

The sociopath wants the person to be easily enough fooled to stick with him. This can be accomplished by looking for someone who is very, very loyal. Most of us consider loyalty to be a very positive trait - and it is a positive trait. But it also blinds people to some of the traits of the person they're loyal to.

Sociopathy is the inability to process emotional experience, including love and caring, except when such experience can be calculated as a coldly intellectual task.

Sociopaths are just like everybody else in that some of them are really brilliant, some of them are really stupid, and most of them are somewhere in between.

One way or another, a life without conscience is a failed life.

Controlling others—winning—is more compelling than anything (or anyone) else.