People ask, "What could possibly cause a normal person to torture her own child?" Well, the answer is: Nothing could cause a normal person to torture their own child. The reason that we see that happening is that there are people who don't care, who don't love - even their own children.

The sociopath wants the person to be easily enough fooled to stick with him. This can be accomplished by looking for someone who is very, very loyal. Most of us consider loyalty to be a very positive trait - and it is a positive trait. But it also blinds people to some of the traits of the person they're loyal to.

One way or another, a life without conscience is a failed life.

Most of who we are is our deepest emotions, and someone who cannot feel those emotions in a positive way is never going to understand much about his fellow human beings.

I am sure that if the devil existed, he would want us to feel very sorry for him.

The physical basis for sociopathy is approximately 50 percent inheritable, which sounds more dramatic than it probably is, because most personality characteristics that psychologists test for and study the genetics of are about 50 percent inheritable. Introversion, extroversion, it turns out that they're about 50 percent inheritable, which means that somehow sociopathy is physical, it's organic.

I am always impressed by the fact that even the tiniest amount of being listened to, the barest suggestion of the possibility of kind treatment, can bring such an immediate rush of emotion. I think this is because we are almost never really listened to. In my work as a psychologist, I am reminded every day of how infrequently we are heard, any of us, or our actions even marginally understood. And one of the ironies of my "listening profession" is its lesson that, in many ways, each of us ultimately remains a mystery to everyone else.