The industrial world would be a more peaceful place if workers were called in as collaborators in the process of establishing standards and defining shop practices, matters which surely affect their interests and well-being fully as much as they affect those of employers and consumers.

Shopping seemed to take an entirely too important place in women's lives. You never saw men milling around in men's departments. They made quick work of it. I used to wonder if shopping was a form of escape for women who had no worthwhile interests.

... every experience in life enriches one's background and should teach valuable lessons.

The higher one climbs, the lonelier one is.

... until both employers' and workers' groups assume responsibility for chastising their own recalcitrant children, they can vainly bay the moon about "ignorant" and "unfair" public criticism. Moreover, their failure to impose voluntarily upon their own groups codes of decency and honor will result in more and more necessity for government control.

The matter of consulting experienced workers, of keeping all the workers informed of changes in production and wage methods, and how the changes are arrived at, seems to me the most important duty in the whole field of management.

Unless a group of workers know their work is under surveillance, that they are being rated as fairly as human beings, with the fallibility that goes with human judgment, can rate them, and that at least an attempt is made to measure their worth to an organization in relative terms, they are likely to sink back on length of service as the sole reason for retention and promotion.