...there are persons who seem to have overcome obstacles and by character and perseverance to have risen to the top. But we have no record of the numbers of able persons who fall by the wayside, persons who, with enough encouragement and opportunity, might make great contributions.

Until we devise means of discovering workers who are temperamentally irked by monotony it will be well to take for granted that the majority of human beings cannot safely be regimented at work without relief in the form of education and recreation and pleasant surroundings.

... every experience in life enriches one's background and should teach valuable lessons.

Unless a group of workers know their work is under surveillance, that they are being rated as fairly as human beings, with the fallibility that goes with human judgment, can rate them, and that at least an attempt is made to measure their worth to an organization in relative terms, they are likely to sink back on length of service as the sole reason for retention and promotion.

Women cannot claim the right to be considered mature and responsible until they decide the course of their lives for themselves and refuse to be a "manipulated group." They will not be truly emancipated untilthe right to work is a matter of course and not of discussion.

Shopping seemed to take an entirely too important place in women's lives. You never saw men milling around in men's departments. They made quick work of it. I used to wonder if shopping was a form of escape for women who had no worthwhile interests.

The matter of consulting experienced workers, of keeping all the workers informed of changes in production and wage methods, and how the changes are arrived at, seems to me the most important duty in the whole field of management.