I have to think that we all have - at one time or another - felt that our own voice was silenced or under-valued. Who among us did not have the experience as a child of feeling as if our parents just didn't listen?
Mary C. GentileCommunicating and celebrating the times when individuals have made values-based decisions is, of course, empowering and can provide role models. But perhaps more importantly, it removes the sense of futility that often prevents employees from speaking up.
Mary C. GentileThroughout history we have seen the tyranny of the powerful over the less powerful - think of the history of colonialism or of slavery - and the tragic mistakes made when important information was not "heard" or valued.
Mary C. GentileTime pressures are a reality of business life that cannot be eliminated entirely and that even can create a beneficial focus at times, it can be powerful to set aside discrete occasions where individuals are invited to step back, to look at their projects from different vantages, to consider input not usually examined, and so on. This again encourages folks to express alternative points of view.
Mary C. GentileOften we fail to voice and act on our values because, before we even apply our best thinking to developing an action plan, we engage in process of "pre-emptive rationalization." At some deep level, we anticipate difficulty and resistance so we start to back away from our own instinctive values perspective.
Mary C. Gentile