In short, we needed to shift our thinking and teaching about values-driven leadership from asking the question "What is the right thing to do?" to asking and answering the question "Once I know what I believe is right, how do I get it done?"
Mary C. GentileIt seems that simply being willing to express our views clearly, persuasively and without malice, can be a powerful invitation to others who may be lurking out there, in agreement with us but unsure whether their position is speakable or practical.
Mary C. GentilePerhaps sometimes we have self-serving sense that we often experience when we believe we know better than our boss, our teacher, our spouse or partner, our friends, our political leaders - if only they would listen to us!
Mary C. GentileBy creating explicit occasions to invite dissenting viewpoints on a new project, strategy or policy, leaders enable employees to feel that their questions are welcomed and appreciated.
Mary C. Gentile