Typically efforts to address values and ethics in business education and leadership development tend to focus on building Awareness and teaching Analysis. That is, we expose future leaders to the kinds of ethical and values conflicts they may encounter, so that they will recognize them and will have considered them in advance.
Mary C. GentileCommunicating and celebrating the times when individuals have made values-based decisions is, of course, empowering and can provide role models. But perhaps more importantly, it removes the sense of futility that often prevents employees from speaking up.
Mary C. GentilePerhaps sometimes we have self-serving sense that we often experience when we believe we know better than our boss, our teacher, our spouse or partner, our friends, our political leaders - if only they would listen to us!
Mary C. GentileI am most comfortable in a "learner" role, I may raise my values-related concerns by asking the well-crafted and well-timed question, rather than by strenuously arguing a particular point of view. Or if I am a risk-taking, aggressive manager, I may frame the values conflict as just one more challenge that I want to take on, as opposed to a "constraint" on my action choices.
Mary C. GentileIn short, we needed to shift our thinking and teaching about values-driven leadership from asking the question "What is the right thing to do?" to asking and answering the question "Once I know what I believe is right, how do I get it done?"
Mary C. GentileWe are better able to bring the same sort of pragmatic planning and analytical pre-work to our values scripts that we would bring to any other business position that we espouse. This approach enables us to be more reasonable, more respectful, less impulsive and more constructive. Risk cannot be eliminated entirely but that is true in all of life.
Mary C. GentileAs for my interest in diversity, I believe it is closely aligned with my work on the project, Giving Voice To Values. That is, there are often times when we may witness or personally experience situations where some individuals are not treated with the same respect or care as others, precisely due to some difference in their identities, their styles, their experiences, or their perspectives. Often it is difficult to speak up in such a situation, for ourselves or for others.
Mary C. Gentile