We must have a theme, a goal, a purpose in our lives. If you don't know where you're aiming, you don't have a goal. My goal is to live my life in such a way that when I die, someone can say, she cared.

There's a big difference between a decisive manager and a tyrant.

Be a dreamer. Have a sense of greatness. It has been said that if you can dream it, you can do it. And I believe that. Before your dream can become a reality, you have to see it in your own mind; see its fulfillment, whatever it may be.

We fall forward to succeed.

Some of the most successful people managers are also the best listeners.

I firmly believe that all we send into the lives of other does indeed come back into our own. I also believe that Christmas is that wondrous time of year when each of us renews our faith that a better world is possible. By trying to live Christmas 12 months a year, we CAN make this world a better place to live - for others and for ourselves.

My company mascot is the bumblebee. Because of its tiny wings and heavy body, aerodynamically the bumblebee shouldn't be able to fly. But the bumblebee doesn't know that, so it flies anyways.