If I'm talking to someone in a crowded room, I try to make this person feel as though we're the only ones present. I shut out everything else. I look directly at the person. Even if a gorilla were to walk into the room, I probably wouldn't notice it.

The success [of Mary Kay Inc.] is much, much deeper than just dollars and cents and buildings and assets. The real success of our Company is measured to me in the lives that have been touched and given hope.

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret.

Dare to risk public criticism.

Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.

Aerodynamically, the bumble bee shouldn't be able to fly, but the bumble bee doesn't know it so it goes on flying anyway.

By trying to live Christmas 12 months a year, we CAN make this world a better place to live - for others and for ourselves.