Even the smallest achievements pave a way to great success.

I believe every person has the ability to achieve something important, and with that in mind I regard everyone as special. A manager should feel this way about people, but it's an attitude that can't be faked. You've got to be honestly convinced that every human being is important.

We must have a theme, a goal, a purpose in our lives. If you don't know where you're aiming, you don't have a goal. My goal is to live my life in such a way that when I die, someone can say, she cared.

One of the secrets of success is to refuse to let temporary setbacks defeat us.

Don't let the negatives of life control you. Rise above them. Use them as your stepping stones to go higher than you ever dreamed possible

If I'm talking to someone in a crowded room, I try to make this person feel as though we're the only ones present. I shut out everything else. I look directly at the person. Even if a gorilla were to walk into the room, I probably wouldn't notice it.

I believe that you should praise people whenever you can; it causes them to respond as a thirsty plant responds to water.