Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement
Masaaki ImaiTo assure the prosperity of a firm should be a long-term strategy and the turnover of key managers should be taken into account from the stand point of long-term consideration and not from the monthly or quarterly flavors.
Masaaki ImaiThe standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.
Masaaki Imai