Under the lean system, any tools which are required for solving problems are used.

You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul.

I am beginning to see a large-scale introduction of various management tools, philosophies and practices in the service sectors and have a high hope that it will become a global trend.

Under the lean system, any tools which are required for solving problems are used.

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.

Control charts are one of the statistical tools for solving quality related problems.

The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.