The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.

Japanese management practices succeed simply because they are good management practices. This success has little to do with cultural factors. And the lack of cultural bias means that these practices can be - and are - just as successfully employed elsewhere.

The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.

Control charts are one of the statistical tools for solving quality related problems.

All of management's efforts for Kaizen boil down to two words: customer satisfaction.

You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul.