I think I was very nave early on, but that also meant I didn't know what couldn't be done.

Ultimately a good logo is something that people recognize instantly and relate to.

Don't drag candidates through weeks of endless interviews. Don't flake out on interviews. At DeveloperAuction, we often have offer letters prepared in advance, so we can hand them to great candidates as they are leaving the office.

I was really just a hard-core geek, if you will, in 1996, and was building websites as a hobby. I started doing a lot of web design and development and built my first website on the now-defunct GeoCities platform.

People who say it takes money to make money are using the worst excuse ever. . . Create massive value for others by providing a solution where no other exists.

On April 1, 1998, I launched Webmaster-Resources.com, and I remember that date specifically because it was the date that the price of a two-year domain name registration dropped from $100 to $70, and considering I was funding this out of my allowance, that $30 made all the difference.

To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."