Trust comes only with genuine effort, never with a lick and a promise.

In some South Pacific cultures, a speaker holds a conch shell as a symbol of temporary position of authority. Leaders must understand who holds the conch-that is, who should be listened to and when.

Innovation is the lifeblood of an organization. Knowing how to lead and work with creative people requires knowledge and action that often goes against the typical organizational structure. Protect unusual people from bureaucracy and legalism typical of organizations.

Leadership is much more an art, a belief, a condition of the heart, than a set of things to do.

We can teach ourselves to see things the way they ARE. Only with vision can we begin to see things the way they CAN BE.

Leaders should be able to Stand Alone, Take the Heat, Bear the Pain, Tell the Truth, and Do What's Right

We cannot avoid growing old; but we can avoid growing cold.