Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.

When things go awry, trust powers the generators until the problem is fixed.

Understanding the diversity of our gifts enables us to begin taking the crucial step of trusting each other.

In most vital organizations, there is a common bond of interdependence, mutual interest, interlocking contributions, and simple joy.

We cannot avoid growing old; but we can avoid growing cold.

We can choose to see life as a series of trials and tribulations, or we can choose to see life as an accumulation of treasures.

There may be no single thing more important in our efforts to achieve meaningful work and fulfilling relationships than to learn to practice the art of communication.