I believe that quality level is determined primarily by the actual design of the product itself, not by quality control in the production process.

I believe that a negative statement is poison.I'm convinced that the negative has power. It lives. And if you allow it to perch in your house, in your mind, in your life, it can take you over. So when the rude or cruel thing is said - the lambasting, the gay bashing, the hate - I say, "Take it all out of my house!" Those negative words climb into the woodwork and into the furniture, and the next thing you know they'll be on my skin.

There are great parents of small children - they keep their little hair in bows - but those parents are not always good parents of young adults. As soon as their children get up to some size, it's "Shut up, sit down, you talk too much, keep your distance, I'll send you to Europe!" My mom was a terrible parent of small children but a great parent of young adults. She'd talk to me as if I had some sense.

It is only out of ignorance that people are cruel, because they really don't think it will come back.

Being thankful helps you to be present.People commit errors because they are not present.I would encourage women and men to be present - you'll avoid falling into certain pits.For instance, if you know that a person has just lost his wife or her husband or lover, it's unlikely that you will say something that will hurt that person's feelings if you're truly paying attention. You'll make a sweeter life for yourself and for those around you if you are present.

Even here in America, we felt the cool, refreshing breeze of freedom when Nelson Mandela took the seat of Presidency in his country where formerly he was not even allowed to vote. We were enlarged by tears of pride as we saw Nelson Mandela's former prison guards invited, courteously, by him to watch from the front rows his inauguration.

There's racism and sexism and ageism and all sorts of idiocies. But bad news is not news. We've had bad news as a species for a long time. We've had slavery and human sacrifice and the holocaust and brutalities of such measure.