Regulation is strangling businesses of all sizes in California, and we've got to streamline regulation so it's easy, not hard. to do business.

Most of us can't even begin to imagine.

The fact that used cars is our largest category is a good example. We would not have sat in a conference room and said, "Hey, how about used cars?" So what can be learned that is extensible to other companies is to ask what are your customers doing with your products that maybe you didn't anticipate that they would do? How do you think of your customers as your research and development lab, as opposed to having an R&D lab at headquarters?

I think maybe it is about time for a governor who has created jobs, who's managed a budget, who's led and inspired large organizations, who listens well, and who can drive an agenda

Look at growth, look at how much time people spend on the Net and look at the variety of things that they are doing. It's all really good, so I am actually encouraged by the fundamentals that underlie usage growth on the Net.

Remember that you can do anything you want to do. Don't let anyone say, 'You're not smart enough... it's too hard... it's a dumb idea... no one has done that before... girls don't do that.' My mom gave me that advice in 1973. And it allowed me to never worry about what others were saying about my career direction.

If you have fun at your job, I think you're going to be more effective.