Neither heredity nor environment determine character. But whether we give in to or overcome the negative messages we are exposed to as we wend our way through life is often determined by whether our parents, teachers, mentors and friends exposed us to good examples and morally inspiring ideas.

There are two sure ways to fail: never get started and quit before you succeed. Many companies promote the language of risk-taking and innovation but are so concerned with short term profit goals that their culture discourages innovation (trying new things) and abandons promising projects too soon. It shouldn't require exceptional moral courage to try new things and stick with them.

The key to a better life: Complain less, appreciate more. Whine less, laugh more. Talk less, listen more. Want less, give more. Hate less, love more. Scold less, praise more. Fear less, hope more.

Ethics is not about the way things are, it is about the way things ought to be.

Character is ethical and moral strength. People of good character have the moral awareness and strength to know the good, love the good and do the good.

I am not and never will be perfect. I am not always as honest, respectful, responsible, fair or as kind as I should be. All I can do is what I should do: strive every day, with every decision to be the best person I can be. I don’t expect to be perfect but I know I can be better.

Our character is revealed by how we treat people who cannot help us or hurt us.