Socializing is more positive than being alone, that's why meetings are so popular. People don't like being alone. That would be, however, an important skill to learn.

There will be no good business unless the majority comes to agree that we should demand more from business than large quarterly returns.

Good design is a visual statement that maximizes the life goals of the people in a given culture (or, more realistically, the goals of a certain subset of people in the culture) that draws on a shared symbolic expression for the ordering of such goals.

Half a century ago, the Austrian psychiatrist Viktor Frankl wrote that happiness cannot be attained by wanting to be happy - it must come as the unintended consequence of working for a goal greater than oneself.

...in the words of Max DePree: "Management has a lot to do with answers. But leadership is a function of questions. And the first question for a leader always is: 'Who do we intend to be?' Not 'What are we going to do?' but 'Who do we intend to be?'"

But shortcuts are dangerous; we cannot delude ourselves that our knowledge is further along than it actually is.

There are managers so preoccupied with their e-mail messages that they never look up from their screens to see what's happening in the nondigital world