A common mistake among those who work in sport is spending a disproportional amount of time on "x's and o's" as compared to time spent learning about people.
Mike KrzyzewskiDuring critical periods, a leader is not allowed to feel sorry for himself, to be down, to be angry, or to be weak. Leaders must beat back these emotions
Mike KrzyzewskiThroughout the season, I look into my players eyes to gauge feelings, confidence levels, and to establish instant trust.
Mike Krzyzewski