I'm looking for best practices constantly. Apple has beautiful design, beautiful product, incredibly functional. But mostly it's about picking product, getting behind it, marketing it and introducing it to a customer. What they've done just inspires me.

I'm looking for best practices constantly. Apple has beautiful design, beautiful product, incredibly functional. But mostly it's about picking product, getting behind it, marketing it and introducing it to a customer. What they've done just inspires me.

Ann Taylor - great name, great real estate, shitty business. Gap -great name, great real estate, declining business. J.Crew - Hellooo? Great name, better fashion image than the Gap.

I spot detail quickly.

A merchant is someone who figures out how to select, how to smell, how to identify, how to feel, how to time, how to buy, how to sell, and how to hopefully have two plus two equal six.

Good taste shouldn't have to cost anything extra.

The first thing you see when you walk into a store is color.