People like consistency. Whether it's a store or a restaurant, they want to come in and see what you are famous for.
Millard DrexlerAnn Taylor - great name, great real estate, shitty business. Gap -great name, great real estate, declining business. J.Crew - Hellooo? Great name, better fashion image than the Gap.
Millard DrexlerI'm looking for best practices constantly. Apple has beautiful design, beautiful product, incredibly functional. But mostly it's about picking product, getting behind it, marketing it and introducing it to a customer. What they've done just inspires me.
Millard DrexlerEverything has a trend to it; I don't care if it's appliances or engines. I always ask: What has a company done in the past five years that somebody's noticed?
Millard DrexlerCreativity runs on automatic, no matter what's happening in other parts of my life. I can't help myself. It's been in me, and it evolves in me over the years. It's a condition in me.
Millard DrexlerIf you don't get trained for your SATs in America today, you are at a disadvantage. Training is expensive and a lot of kids don't get trained, perhaps. So I also identify with the kid or the person who has grown up in environments like I've grown up in.
Millard DrexlerI think the key to success is vision that adjusts on the way, but doesn’t at all falter. It’s about not compromising and following your gut to a certain degree, based on knowledge, instinct, etc. And not listening to the naysayers.... You develop strength through adversity. You have to keep moving towards your goal through huge obstacles.
Millard DrexlerI consider a merchant someone who has a certain intuition and instinct, and - very important - knows how to run a business, knows the numbers.
Millard DrexlerA merchant is someone who figures out how to select, how to smell, how to identify, how to feel, how to time, how to buy, how to sell, and how to hopefully have two plus two equal six.
Millard Drexler