I've learned that for many people, change is uncomfortable. Maybe they want to go through it, and they can see the benefit of it, but at a gut level, change is uncomfortable.

The Mozilla project is big in terms of lines of code and complexity.

We should probably figure out a new word for this. For us, "open" means transparent, as in "open source" - you're not locked in to what the original creator did. And in our case "open" also means distributed decision making.

Just to have the confidence to say, "Which end of that spectrum am I usually on?" That's been very helpful to me. Because it's a really awkward setting.

You can get anything from Mozilla Firefox-based themes to nature themes to your own photographs.

The Mozilla Foundation is an independent, nonprofit organization.

But most of us who aren't models aren't models, right? And so, you just have to get used to that and sort of read right past it. So. On the sex symbol piece, I don't get that piece. On the personality piece, that people are excited to meet a leader from Mozilla - maybe there's more about meeting me personally than I give credit for, but I find that people are excited about what Mozilla is, more than 'Oh my god, there's Mitchell, look, her hair,' whatever.