I grew up as an only child. I think it might just be that my dad really didn't care that I was a girl. "You're gonna do certain things 'cause I want you to, and that's the way it is."

What's been most helpful to me is realizing that those times when all the heads in the room turn and look at me as if I was crazy, reinforce my own leadership capability. Because I've been in a number of those settings where I've been right. And I've been right often enough that now when it happens I don't automatically think, "Oh, my, what's wrong with me?" or "Ohhh, I must not be ready for this role," or "They know so much more than I do."

We should probably figure out a new word for this. For us, "open" means transparent, as in "open source" - you're not locked in to what the original creator did. And in our case "open" also means distributed decision making.

I've learned that for many people, change is uncomfortable. Maybe they want to go through it, and they can see the benefit of it, but at a gut level, change is uncomfortable.

The sex symbol thing's a little bit different for me. Usually, like whenever there's a picture of me, there's always this set of things that comes out like, 'Oh my god, she's so ugly.'

There's the classic charitable contribution, which we receive thousands, and we're extremely grateful and they often come with notes from people, which are very heartwarming, about how much difference our products have made in their life on the Internet.

We’'ve broken the code base into logical chunks, called modules, and the foundation staff delegate authority for the modules to people with the most expertise.